Refund Policy


1. Introdution

At Bluewy ("we," "our," or "us"), we want you to be completely satisfied with your purchase. That's why we offer a 90-day money-back guarantee. If you're not entirely happy with your purchase, you may request a refund within 90 days from the date of purchase.


2. Eligibility

To be eligible for a refund under our 90-day money-back guarantee, please ensure the following conditions are met:

  • Your request for a refund must be made within 90 days from the date of purchase.
  • The product must be in its original condition and packaging.
  • Any digital products or services must not have been downloaded or used.


3. How to Request a Refund

To request a refund, please follow these steps:

  • Contact our customer support team at hello@bluewybrand.com.
  • Provide your order number and the reason for your refund request.
  • Our team will review your request and respond to you promptly.


4. Refund Process

Once your refund request is approved, we will process your refund within 90 days. The refund will be issued using the same payment method you used for the original purchase. Please note that it may take additional time for the refund to appear in your account, depending on your financial institution.


5. Non-Refundable Items

Certain items are not eligible for a refund under our 90-day money-back guarantee, including but not limited to:

  • Shipping and handling fees (if applicable).
  • Gift cards and promotional codes.
  • Downloadable or digitally delivered products or services that have been accessed or used.
  • Products damaged or not in their original condition.


6. Contact Us

If you have any questions or need further assistance regarding our refund policy, please contact our customer support team at hello@bluewybrand.com.


7. Changes to This Refund Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly.

Please review this Refund Policy periodically to stay informed about our refund procedures and policies.


Last Update: 09/08/2023